FAQs
When is the OWC sale?
You can expect sales across OWC sites throughout the year, with significant savings to be had around key seasonal events such as Christmas & Black Friday, as well as competitor sales events like Amazon Prime Day. OWC sales can offer as much as 50% off selected products, so make sure to check in regularly for the best deals.
Does OWC offer free shipping?
OWC offers free shipping on many products, as long as the order totals at least $149. Free shipping applies to purchases shipping to anywhere in the US except for Hawaii and Alaska. Some orders may not be eligible for free shipping if the weight is too high. Your shipping total will be calculated before you check out so take the time to make sure it's reasonable before you complete the purchase.
Does OWC offer a warranty for their products?
Yes, OWC offers warranties for products sold on its web store. Terms are outlined for each product and range between a 90-day warranty period up to lifetime warranties. You can confirm the warranty for your product by checking the details for the purchase, but also by contacting OWC directly to confirm the extent of the warranty offered for your product or products.
What is the OWC returns policy?
OWC offers a 30-day window to submit a return request if you'd like to return your order. According to OWC, the ability to issue a refund is up to its discretion. If you aren’t sure whether your purchase is eligible for a refund, contact OWC directly and check with the support team to find out for sure.
How do I contact OWC Customer Support?
You can contact OWC customer service via the MacSales.com website. From here, you can access the live chat feature to speak with a member of the MacSales.com team or send them an email. You can also get in touch by giving them a call at 1-800-275-4576 between 08:00 - 20:00 CT Monday to Friday.
Hints and tips
Check the partner sites: MacSales.com, SoftRAID, MacDrive, Newer Technology, OWC Jellyfish & Akitio all fall under the OWC brand, so its worth checking what the partner sites have to offer. You'll occasionally catch sales on one site that don't appear on the other, giving you the chance to save on orders of similar or the exact same products.
Keep an eye on OWC Garage Sale: Garage sale is OWC's equivalent of a clearance section, where you'll find low prices on selected devices for a limited time. Deals only last as long as stock does, as these items are usually older models the retailer is looking to offload.
Shop the MacSales specials: The MacSales.com website has a special section titled “Specials”. This is where OWC gathers most of the deals, discounts and promos for users to explore. Visit this section first to see if you can find what you want at a lower price. If the item you want isn’t listed, check back again at a later date.
Use the MacSales trade-in scheme: If you have an old Mac or Macbook you're not using anymore, you can trade it in in exchange for credit towards your next purchase through MacSales. This can be especially handy if you're looking to upgrade.
Sign up for the OWC newsletter: If you’re a regular customer, sign up for the official OWC newsletter. This is a great way to stay informed of upcoming sales, promos and active discounts. You’ll be among the first to know as OWC reaches out to those who subscribe on a regular basis. You can unsubscribe from the newsletter at any time.
Follow OWC on social media: OWC can also be found on social media including Facebook, Instagram, Twitter & LinkedIn, where they'll post about products, promotions and sales. Giving the brand a follow is another good way to keep up to date with their best offers.
How to use OWC promo codes
1. Choose one of our OWC promo codes you'd like to use.
2. Click 'Get Code' to reveal the discount code, then copy it for later.
3. Head to the OWC website and add the items you want to buy to your basket.
4. When you're ready to order, head to the checkout.
5. Find the box marked 'Promo code' and enter your code here.
6. Click 'Apply' and your order total will change to reflect your discount.
7. Proceed through the rest of the checkout as normal.
