FAQs
Does Western Digital offer free shipping?
Purchases made on the Western Digital web store come with optional free ground shipping. If you don’t mind waiting a few days, you can save by opting for the free ground shipping service. There are also options to upgrade your shipping for an added fee, if you’re in a hurry.
Can I get a Western Digital student discount?
Yes, there is. Western Digital offers a 15% discount for both students and teachers. You’ll need to register for a Youth Discount, but once you’ve got an account, you’ll get your discount. This discount can’t be used in conjunction with other Western Digital promo codes.
What is a Western Digital Membership?
Western Digital Memberships are free to sign up for and grant customers some nice perks including free shipping and early access to certain products. You'll also get access to exclusive discounts on selected products, helping you save on your storage solutions.
Does Western Digital offer a warranty for their products?
Western Digital products usually come with a warranty but this coverage tends to vary depending on the item. You can often find warranty details listed on the product page on the web store but if you can’t find them, reach out to Western Digital directly to find out what warranty applies to your purchase.
What is Western Digital's returns policy?
In most cases, you can submit a return request if you’re within a 30-day window of the purchase shipping date. Returns on physical products are free, with Western Digital sending you a pre-paid shipping label. Once you receive this, you need to make sure Western Digital receives your return within 10 days to qualify for your full refund. There are some exceptions to the return policy outlined on the Western Digital website. For example, software cannot be refunded if you have received a download link or the license key. If you aren’t sure if your product is supported, reach out to Western Digital directly for confirmation.
How can I contact Western Digital?
If you want to get in touch with the Western Digital customer service team, you can call them at 855-493-7867 between 8am - 5pm (PST) Monday to Friday. You can also find a Live Chat feature on their website - just look for the chat icon in the bottom right corner.
Hints and tips
Wait for a Western Digital sale: Sometimes it’s hard to find an applicable promo code for your purchase. If you aren’t in a hurry, it can be well worth waiting for a sale to roll around. These often appear around holidays such as Black Friday and Cyber Monday, Western Digital offered customers up to 50% off in 2022, or in response to third-party events like Amazon Prime Day. If several tech websites are hosting a sale at the same time, check back to see if Western Digital is joining in.
Make the most of a Western Digital student discount: Students and teachers can both get 15% off their Western Digital orders by verifying with a Youth Discount account. Just log in to to your account through the Western Digital website to be sent your code.
Get the right product specs: This might sound obvious but make sure you’re buying the right product for you before checking out. There are multiple editions of many drives that range in capacity and controller depending on when they were released. You’ll also find that drives are cheaper without heatsinks. Take the time to know what specs you want out of a drive before completing your purchase.
Recycle your old drives to save: If you recycle your old HDDs or SSDs at Western Digital, you can get 15% off your next purchase of $50 or more as long as it's of five items or less. You can recycle drives made by any manufacturer and the scheme is free to use.
Get a Western Digital senior discount: It's not just students who can save on their storage products. Customers over 55 can save 15% when they shop at Western Digital. To take advantage of this discount you'll need to confirm your status using Senior Discount before you can save on your order. This discount can’t be combined with other Western Digital coupons and deals.
Register for the newsletter: By signing up for the Western Digital newsletter, you'll get all of the latest product news and the newest deals sent straight to your inbox so you never miss out. You'll also get 10% off your next qualifying purchase when you sign up too.
Sign up for a Western Digital membership: Joining the Western Digital membership scheme will let you access members-only offers and free shipping on your orders, helping you save on products and shipping fees. The scheme is also completely free to join.
How to use Western Digital coupon codes
1. Choose one of our Western Digital coupon codes you'd like to use, then click "Get Code" to reveal it.
2. Copy this code for later, then head over to the Western Digital website to browse products.
3. Add the items you want to buy to your shopping cart as you go, then click on your cart to review it once you are ready to buy.
4. At the checkout screen, look for a box titled “Coupon Code” on the right-hand side.
5. Enter your promo code into the box and click on the “Apply” button.
6. Your order total should now have changed to reflect your discount. Continue through the rest of the checkout process as normal to place your order.
